At On Prize, we believe that transparency and data security are fundamental. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile app, website, or services. We comply with Google Play Store requirements and respect your privacy rights.
We collect different types of personal information to provide, improve, and protect our services. Below are the categories:
We do not store full credit/debit card details on our servers. All payments are encrypted and processed by trusted third-party payment gateways (Stripe, Razorpay, or similar). We retain only transaction ID, payment method type, and last-4 digits to manage refunds and order tracking.
Our Android/iOS app may request the following permissions. You can revoke them anytime via device settings:
Your data helps us deliver a seamless experience. We use collected information for:
We never sell your personal data to third parties. Limited sharing occurs only in these scenarios:
No third-party marketing: We do not share your email or phone with advertisers or external marketing platforms for their own promotional purposes.
We implement industry-standard security measures (SSL/TLS encryption, firewalls, access controls) to protect your personal information. However, no internet transmission is 100% secure. We retain your data only as long as necessary:
Depending on your location (including GDPR in Europe, CCPA in California, and similar laws), you may have the following rights:
To exercise these rights, email us at privacy@onprize.com. We will respond within 30 days.
The On Prize service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately. Parents or guardians may contact us if they believe we have inadvertently collected information from a minor.
Our app or website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies before providing any information.
If you access On Prize from outside India or your home country, please note that your data may be transferred to and processed in countries where our servers or service providers operate. We ensure appropriate safeguards (Standard Contractual Clauses) are in place for cross-border transfers.
We use cookies, local storage, and similar technologies to enhance your experience, remember login details, and analyze traffic. You can manage cookie preferences through your browser settings. For our mobile app, we use device identifiers for analytics, which can be reset via device settings.
We may update this policy periodically to reflect changes in legal obligations or our practices. The revised version will be indicated by an updated "Last Updated" date. For material changes, we will notify you via email or a prominent in-app notice. Continued use of the Service after modifications means you accept the updated policy.
In alignment with Google Play’s “Data safety” section, we confirm that:
| Data Type | Collection Purpose | Sharing with Third Parties? |
|---|---|---|
| Name, Email, Phone | Account registration, order updates, authentication | No (except delivery partners) |
| Address | Shipping & delivery logistics | Yes (courier partners) |
| Payment Info | Order billing & fraud detection | Processed by gateways (Stripe etc.) |
| Device ID / Crash logs | App performance & bug fixes | Analytics providers (Firebase) |
| Location (precise) | Delivery route optimization, real-time tracking | Only with delivery partners while order in transit |
By providing your phone number and email, you agree to receive transactional messages (order confirmations, delivery updates). Promotional communications require explicit consent; you can opt out via “unsubscribe” link in emails or reply STOP to SMS. Standard carrier rates may apply.
By using On Prize, you acknowledge that you have read and understood this Privacy Policy. Your privacy rights are protected under applicable laws.